Privacy Policy
Effective Date: january 2026
At Fridrich Technical Service, we respect your privacy and are committed to protecting your personal data. This policy outlines how we handle information collected through our website, specifically regarding technical inquiries and RFQ (Request for Quote) processes.
1.1 Data We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”):
Contact Information: Name, email address, phone number, and company name.
Technical Data: CAD files (STEP, IGES, DXF, DWG), PDF drawings, and specifications uploaded for quoting.
Usage Data: IP address, browser type, and how you interact with our website via WordPress cookies.
1.2 How We Use Your Data
We process your information to:
Provide technical consultations and manufacturing quotes.
Analyze designs for Design for Manufacturing (DFM) feedback.
Communicate regarding project updates and lead times.
Ensure the security of our website and prevent fraudulent activity.
1.3 Data Protection & NDA
We understand the proprietary nature of engineering designs.
Confidentiality: All uploaded technical files are treated as strictly confidential.
Encryption: Our WordPress site uses industry-standard SSL encryption for all data transmissions.
Non-Disclosure: We are prepared to sign a formal Non-Disclosure Agreement (NDA) before reviewing sensitive technical data.
1.4 Data Retention
We retain personal and technical data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements.
1.5 Your Rights
Depending on your location (e.g., GDPR in the EU/UK), you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at fridrich.tech@gmail.com
2. Cookie Policy
2.1 What Are Cookies?
Cookies are small text files placed on your device by our WordPress website to improve your browsing experience and analyze site traffic.
2.2 How We Use Cookies
We use the following categories of cookies:
Necessary Cookies: Required for basic site functionality, such as secure logins and the functioning of the file upload tool.
Analytical Cookies: We use tools like Google Analytics to understand how visitors navigate our “Services” and “Capabilities” pages, helping us optimize our content for engineers and procurement specialists.
Functional Cookies: These remember your preferences (like language) to provide a more personalized experience.
2.3 Managing Cookies
You can choose to disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our Request for Quote (RFQ) forms and file upload zones.